| Trained Continuous Improvement Consultant | ‘Continuous Improvement Program’ (Personal Excellence and Total Quality Management) Mindshop Training (Australia) Pty Ltd |
| Trained Strategic Planning Consultant | Strategic Planning Program (Business Planning Facilitation) Mindshop Training (Australia) Pty Ltd |
| Licensed Facilitator | Mindshop Excellence Program |
| Advanced Skill Development Program for Professional Trainers | The Art and Science of Adult Learning’ CMC Human Resource Specialists |
| Advanced Communication Skills Leadership Training | ‘The Communication Game’ Licensed Facilitator ‘Aussie Host’ Inbound Tourism Organisation of Australia |
| Customer Sensitivity | ‘Aussie Host’ Inbound Tourism Organisation of Australia |
| Marketing | ‘Selling your Organisation to your Community’, Group Dynamics |
| Peer Support Leadership | Peer Support Foundation Training for Enterprise |
